Employee Support

Support for Osool Resolve is intended for authorized Osool employees.

Employees may contact the designated internal support team for login issues, access problems, application errors, account requests, or questions related to requests, cases, and tickets.

When Contacting Support

Provide your employee/work identification as appropriate, a description of the issue, the affected feature, and any relevant error message or ticket reference. Never send passwords, one-time passwords, or other authentication secrets.

Access Requests

Requests for new access, role changes, or removal of access may require authorization according to Osool's internal procedures.

Contact Osool Care

For 24/7 support, call 800-128-8111 or email osoolcare@osoolre.com.

Privacy & Account Requests

Employees can initiate an account deletion request directly from within Osool Resolve. The request will be reviewed and confirmed by an authorized system administrator. For privacy information, see the Privacy Policy. For full deletion details, see Account & Data Deletion.