Osool Resolve
Internal Use Only. Osool Resolve is intended for authorized Osool employees and is not a customer-facing application.
Osool Resolve is an internal business application used by authorized employees to access, follow up, manage, and update assigned service requests, cases, and tickets.
Authorized employees may create an account through the application. New registrations require review and activation by an authorized system administrator before access is granted. After activation, employees sign in to perform permitted work according to their assigned roles and permissions.
Purpose
The application supports internal operational workflows by allowing employees to review request and ticket status, follow progress, add or update work-related information, and complete permitted actions associated with their responsibilities.